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<=
img
border=3D0 width=3D105 height=3D20 src=3D"bostonglobe_spambusters_files/ima=
ge002.gif"
align=3Dleft alt=3D"The Boston Globe" v:shapes=3D"_x0000_s1028">
=
Author(s): Neil Swi=
dey
=
Date: October 5, 2003
=
Page: 12
=
Section: Magazine
Lau=
rence
Canter leans forward, scrunches up his sunburned nose, and says with a smil=
e,
``I don't know - do I seem that evil to you?'' Then he holds out his palms =
and
shrugs. He's a slight guy, ``5-foot-9 on a good day,'' as he puts it, with a
round face and a receding hairline. He's wearing a floral-print knit shirt,
jeans, and sneakers. He's sipping a glass of pinot gri=
gio.
He looks about as menacing as the recording secretary of the local Kiwanis =
club.
But in 1994, Canter was the most loathed and feared man on the Internet.
Can=
ter and
his wife at the time, Martha Siegel, were immigration lawyers in Phoenix. W=
hen
the US Immigration and Naturalization Service announced it would hold a lot=
tery
for green cards, Canter saw a different kind of green. The Internet was then
still something of a techie country club, open mainly to academics and comp=
uter
engineers. Canter had always been a closet techie, and he figured the Net w=
ould
be a good place to find well-educated, well-paid immigrants who were looking
for permission to stay in this country. It didn't matter that applying for =
the
green card lottery was free - hey, so is filing your income taxes, but look=
how
many guys charge people to file theirs. So Canter put together his message
offering to enter immigrants in the lottery for $95 apiece. Then he posted =
it
on a couple of Usenet newsgroups, those themed electronic discussion forums.
When that pitch brought in a few clients, he decided to expand his reach. On
April 12, 1994, Canter found a way to blast his ad to every newsgroup that
Usenet had to offer, more than 6,000 in all. With that one move, he incurred
the wrath of techies everywhere. They were alarmed that Canter had brought
crass commercialism into their country club and were convinced that if he
wasn't stopped, Canter would turn it into a junkyard. But his blast worked:=
He
calculates that it brought in almost $100,000 in revenue, with almost no ou=
tlay
on his end. More important, it secured his place in Internet history. Others
before him had dabbled in this kind of electronic marketing, but no one had=
yet
harnessed the new medium for all its mass-distribution, shameless-promotion
potential. Laurence Canter is the father of modern spam.
Fas=
t-forward
to 2003. The country club is, if not a junkyard, then=
span>
at the very least a public park so crowded as to be almost impassable. It h=
as
unspeakably filthy toilets and depraved hucksters hovering over every park
bench and near every kiddie pool, peddling ever=
ything
from herbal Viagra to bestiality peep-show passes. Parents are becoming afr=
aid
to let their kids anywhere near it.
The=
spam
statistics get starker by the day. More than half of all e-mail is now spam. Spam is believed to be costing business $10 =
billion
a year in lost productivity. More than half the states now have some kind of
anti-spam law on the books, but the efforts have been hobbled by powerful
lobbies, enforcement problems, and a lack of consensus about just what
constitutes spam. And as much as the incessant come-ons have us all fuming =
at
our screens, we don't know the half of it. Many corporate networks and Inte=
rnet
service providers, or ISPs, now run filters that block most spam before it =
gets
to our desktops. AOL alone fends off about 2 billion spam messages every da=
y.
Still, as any AOL user will tell you, despite all the bluster about cracking
down on spam, or maybe because of it, the junk is proliferating like never before. It has surged rapacio=
usly
in the last six months.
Can=
spam be
stopped before it chokes e=
-mail to death? How long before a
critical mass of the public, unwilling to withstand the daily assault, simp=
ly
stops using e-mail?
The
low-level fighting between=
techies
and spammers that followed Canter's original blast has erupted into a
full-scale war. And the most interesting dimension of the battle against sp=
am
is the manifold brigade of warriors now assembled to fight it. The group
includes programmers and profiteers, litigators and legislators, law-enforc=
ing
scolds and law-breaking vigilantes. They have almost nothing in common besi=
des
their shared hatred of spammers and their evangelical insistence that they =
will
triumph. About the only way to cool their fervor is to hit them with this
reality check: Right now, rather than devising tomorrow's Web, many of the =
best
minds in technology are spending their days trying to save the current one =
from
ruin at the hands of a band of college dropouts pushing printer-cartridge
refills and penis-enlargement pills. And they're losing. Badly.
A l=
ine of
glasses stuffed with cutlery runs along the center of Paul Graham's dining =
room
table. Graham didn't like running to the kitchen every time he needed a for=
k.
"Designed for efficiency," he says. The same could be said of his
entire $2 million mansard-roofed home that sits just outside Harvard Square=
. To
buy the place, he dipped into his share of the $49 million payday he and two
partners got in 1998 when Yahoo! purchased their start-up, Viaweb,
and turned it into the Yahoo! Store. These days, the sandy-haired, youthful
38-year-old Graham is living the life.
Mak=
ing
arrangements to meet him, I suggest a 10 a.m. interview. "Ten is a lit=
tle
early," he replies. When I arrive at 11 the next morning, Graham, dres=
sed
in khaki shorts and a short-sleeve pullover, shows me around his
quirky-while-classy three-story bachelor pad as his architect stands nearby
plotting the next phase of the rolling remodeling effort. The decor include=
s 90
colorful antique potato mashers, an arresting floor-to-ceiling oil painting=
of
a female nude by Richard Maury, and a doormat emblazoned with the words
"Hi. I'm Mat."
For=
Graham,
spam is the definition of inefficiency. It wastes money, bandwidth, and, la=
tely,
pretty much most of his time.
He =
came to
spam by way of Arc, a new computer programming language he is designing. To
test it, Graham decided to create a new e-mail program and spam filter. He=
began
with a "rules-based" filter, in which computers are fed instructi=
ons
such as "Don't accept any e<=
/span>-mail messages containing the word
`Viagra.' " But Graham soon realized why
rules-based filters don't work: They're made for a static world, and spam is
downright dynamic. By the time computers have been taught the Viagra rule,
spammers have already moved on to alternate spellings of the potency pill, =
for
instance, subbing the "i" with the nu=
meral
"1."
The=
n one
day in the summer of 2002, Graham had his eureka moment. What if he could
outsmart spammers by devising a filter based on Bayes'=
s
Rule? Named after the 18th-century British minister/mathematician Thomas Bayes, the theorem provides a way of determining
probability by combining evidence. If an e-mail contai=
ning
the word "Viagra" has a 96 percent probability of being spam, and=
one
containing the words "credit card" has a 97 percent probability,
what's the likelihood that one that contained both would be spam? Bayes's Rule figures that out.
Gra=
ham
quickly designed his Bayesian filter, set up a bunch of "honey pots&qu=
ot;
- Hotmail and Yahoo! e-
Whe=
n he
broadcast his "Plan for Spam" on the Web, Graham single-handedly
revived the tech world's interest in filtering as a spam solution. The best
part about a Bayesian filter is that, if you train it correctly - and it do=
es
take a little technical know-how - the filter gets smarter as you go along,
watching what you consider spam and modeling your decision making. Graham, =
who
organized a spam-fighting
conference at MIT earlier this year and is planning another for January, is
convinced that he and the many others who have followed his Bayesian lead n=
ow
have spam on the run. He's especially pleased with this summer's decision by
AOL, that ultimate spam magnet, to install a new "adaptive" filter
that sounds decidedly Bayesian. "This could be the beginning of the
end," Graham says, more than a little triumphantly.
Mea=
nwhile,
instead of refining his new computer language, Graham finds himself obsessed
with perfecting his spam filter. Right now, he's trying hard to find a way =
to
block a new breed of spam, which is muted and conversational and looks a lot
more like the e-mail you get from your sister th=
an
from any sinister spammer. These messages are often addressed to you by name
and say something like, "Here are those pictures from my vacation that=
I
told you about." (If you click on the link, you'll learn that they're =
not
vacation photos at all - or that you don't know your sister as well as you
thought.)
&qu=
ot;I
can't catch that yet," Graham concedes. But, he wonders, how profitable
can spam be if it's so understated as to almost forget to push the product?
"How do you suggest to someone that their penis is going to be enlarged
without using the words `penis' or `enlarge'?" Graham asks. No matter,
he's determined to beat it. Many of the 580 people who came to his MITconference are working on their own filters, and G=
raham
is hearing footsteps. These guys - there aren't many women to be found in t=
his
fight - tend to have a commission salesman's obsession with keeping track of
everyone else's numbers, in their case, the percentage of spam a particular
filter catches. Graham says his now clocks in around 99.7 percent. About one
colleague/competitor, he confides, "I'm pretty sure he's going to pass=
me
this year.", Staying ahead of spammers and =
his
fellow programmers is this dot-com millionaire's fuel. I ask Graham why he
didn't try to cash in and sell his anti-spam armor. He =
squints
his blue eyes and says, "Oh, no, I'm retired. How much money do you re=
ally
need, right?"
JUST WHAT IS SPAM, AND IS IT
ILLEGAL? To s=
ome
extent, that depends on who you are and how it gets to you.
The=
states
that passed anti-spam laws (Massachusetts is not yet one of them) have
generally defined spam as "unsolicited bulk e-mail" =
or
"unsolicited e-mail" or a combination of t=
he the two. (The fdefinition=
would
include electronic begging from the red cross or=
your
state representative, the second would include an advance-showing alert fro=
m an
exclusive art gallery.) but no state besides even then, few of the laws are robustly enforced.
But=
, to
paraphrase US Supreme Court Justice Potter Stewart's line about pornography=
, we
all know spam when we see it.
Lat=
ely, few
people see as much of it as Sean True. Day and night,
stationed in front of his computer, server, and three monitors in his Natick
office, True wades through some of the slimiest, grimiest, and most tedious=
of
Web commerce. Because his office also happens to be his home, his wo=
rk
on the wild side often takes place while his wife, two teenage sons, and dog
are sitting in the next room.
&qu=
ot;I was
a much happier guy before I started doing this," says the 48-year-old
True, wearing rumpled shorts and guzzling coffee. But it's all for a good
cause. True has about 30,000 pieces of spam in his archive, and he adds to =
it
every day.
Ear=
ly this
year, True and two of his co-workers at a speech-recognition company launch=
ed
their own start-up, called Audiotrieve. If the company name fails to suggest any connection to anti-s=
pam
software, that's because it had none when they founded it. Their
original plan was to create software that would enable fast, full-text Web
searching of all kinds of audio and video that are
currently inaccessible to Google and other search engines. But in his free
time, True started tinkering with his own spam filter. He =
began in
the "open source" community - the programmer's version of a lendi=
ng
library - where he found lots of code for Bayes=
ian filtering that other t=
ech ies had written after Graham issued his call to arms.=
From
there, True lev eraged his speech-recognition expertise to try to get=
his
spam filter to "learn" faster. That's important, because there is=
no
universal, Potter Stewart-satisfying definition of spam. An unsolicited
enticement for cheap cigarettes is destined to be deleted by most of us, bu=
t to
heavy smokers it could be a ticket to more discretionary income. With a
Bayesian filter, if you like getting spam messages for smokes, they'll keep
coming. The=
n True
and his partners made the obvious decision: In a relentless recession that =
is
particularly unforgiving to the high-tech sector, spam-fighting is one of the few growth areas. They would put their
multimedia search software on hold and get a spam-stopper on the market as =
soon
as possible. Sin=
ce July,
they've sold about 1,000 copies of their new $24.95 product, which is calle=
d InBoxer. The reviews have been positive. To continue
refining the filter, True must feed it a steady diet of new spam. He says he
knows some programmers are content to share their secrets for free, but he
feels that he and his partners can do well while doing good. Still, he won't
forget all their open-source help. "There are people in that community
that I owe serious cases of beer to when we become insanely successful,&quo=
t;
he says. Tru=
e and
his partners are bringing a good product to people who want it. But they are
just bit players in what is fast becoming a boom industry. The market for a=
nti-spam
solutions will grow to $2.4 billion over the next four years, according to =
The Radicati Group, a market research firm in Palo Alto,
California. All=
of
which prompts a question: Is spam-fighting
becoming so big a business as to, in fact, discourage the end of spam? &qu=
ot;The
development of anti-spam software is not a good story," says Barry
Shein is
a tall, avuncular 50-year-old with a low, guttural voice, a gray goatee tha=
t he
rubs often, and long wisps of gray hair that extend from his eyebrows. He s=
pins
a good yarn, and, when it comes to issues of the Internet, he has an
incomparable perspective. That's because he was the first guy in the world =
to
offer the general public dial-up access to the Internet. Back in 1989, befo=
re
AOL, before Prodigy, there was Barry Shein, hoo=
king
up customers to the Internet from his second-floor office in the Tudor
clock-tower building in Coolidge Corner.
Rem=
arkably,
he's still doing the same thing today, from the same cluttered office. He's
proud of his longevity. But the clock may be about to stop. "To be
honest," he says, "I don't know how much longer I'll be in this
business."
He =
feels
thoroughly beaten down by the costs and pressures of doing hand-to-hand com=
bat
with spammers - Shein alternately calls them &q=
uot;scum
bags" and "organized crime" - while mollifying his now fewer
than 10,000 subscribers, many of whom blame him when their 9-year-old sons =
find
porn offers in their e-
In =
any accounting
of spam's unwitting victims, the good people of Hormel have to rank somewhe=
re
near the top. True, their salty, watery canned pork product did not exactly
have the reputation of beluga caviar before its name was hijacked by junk e-mail. But t=
hey
really did nothing to deserve this bad rap.
Mon=
ty
Python got them into this mess - or, more precisely, those early techies who
had memorized the lines to the British comedy troupe's act. In one classic =
skit
from a 1970 episode of Monty Python's Flying Circus, a waitress rattles off=
the
contents of a menu in which all the items contain Spam - much to the distre=
ss
of the customer seated in front of her. As she does this, she is repeatedly
drowned out by a table of helmeted Vikings who sing, "Spam, Spam, Spam=
, Spam!
Lovely Spam! Wonderful Spam!" For the techi=
es,
that perfectly captured the essence of relentless, annoying, repetitious,
unwanted electronic solicitation. For a time after Laurence Canter's green =
card
lottery postings, when the spam moniker really started to catch on, Hormel
tried to squash it before eventually bowing to reality. But in July, Hormel
found its new frustration point and filed a legal challenge with the US Pat=
ent
and Trademark Office to prevent SpamArrest, a s=
mall
Seattle-based maker of anti-spam software, from tradem=
arking
its name.
The
courtroom has become an increasingly popular front in the spam wars. From
Microsoft to Amazon, Earthlink to AOL, just about every tech heavyweight se=
ems
to be getting into the act these days, suing scores of spammers, usually
alleging some kind of fraud.
Jon=
Praed is a Yale Law School graduate who used to work =
on
Capitol Hill. Six years ago, while he was employed by a big, venerable
Washington, D.C., law firm, he entered the seedy world of spam when he repr=
esented
AOL in its effort to go after a j=
unk
e-mailer. Praed
hasn't left it since.
In =
fact,
the 39-year-old now runs a boutique law firm in Arlington, Virginia, that is
focused exclusively on Internet litigation, with AOL his most prominent cli=
ent.
Praed is now part lawyer, part private detectiv=
e, and
part forensic scientist.
The=
se days,
few spammers do their spamming in plain view. The pressures from Internet
service providers, Web-hosting services, and the general public are so stro=
ng
that a good chunk of the senders of widespread spam are shut down within 24
hours. So companies that rely on spamming insulate themselves. For example,
many porn sites enlist "affiliates." These freelancers often use
cheap "harvesting" software to scrape the Web for millions of
Sur=
e, the
freelancers' personal sites will quickly get shut down, but even if only a =
tiny
percentage of people respond to the spam and only a couple end up paying fo=
r a
membership to the porn site, the maneuver will have paid off. (Porn sites o=
ften
pay affiliates more in commission than the sites collect from a new members=
hip,
because they assume the new customer will stay around for a while, and they=
can
immediately sell that e-mail address to other porn sites=
for a
premium.)
As =
the
noose has tightened around spammers, their arrangements have become even mo=
re layered
and foggy, involving forged or hijacked computer addresses and Web-hosting
services in China and Eastern Europe. So Praed's
detective work has become more complicated.
But
spamming is all about making money, and at some point spammers have to reve=
al
enough about themselves to collect their cash. Praed=
span>
follows the money. Once he's locked onto his prey, he uses subpoenas,
injunctions, and every other costly legal tool he can find to teach spammers
that their work doesn't pay. "Spamming only survives because it pushes=
the
costs onto innocent third parties," he says. "When those innocent
parties can find a mechanism to push some of those costs back onto spammers=
, it
has a big effect."
He =
says he's
sued dozens of spammers and has yet to lose in court, though he sometimes
agrees to settle. "In the end," he says, "you get to take th=
eir
stuff."
Sti=
ll,
there are far too many spammers and far too much opportunity for obfuscatio=
n to
make litigation a viable solution, at least on its own. (Also, many spammers
are located in Florida - Boca Raton is considered the spamming capital of t=
he
world - where the laws allow for maximum protection of assets.) That's where
legislation comes in. Here again, however, the news is not too promising,
despite all the states that have anti-spam laws and the momentum building f=
or
the passage of one on the federal level.
Dav=
id E. Sorkin=
span>,
an associate professor of law at The John Marshall Law School in Chicago, h=
as
been tracking anti-spam legislation across the country since 1996. His
exhaustive website, spamlaws.com, is a testament to bot=
h how
much politicians now recognize the potency of the public's anger over
spam and their nearly uniform per form ance in
yielding to powerful lobbyists to make sure that only the mildest - and lar=
gely
unenforceable - anti-spam laws pass.
Aft=
er years
of seeing anti-spam laws die in Congress, Sorkin
says, "This year it seems quite possible that one of them will pass.&q=
uot;
But that won't necessarily be an achievement. "A bad spam law is worse
than none at all," he says. Think about it: One of the few constraints=
on
spam right now is the stigma of seediness attached to it. If Congress enacts
legislation that prohibits only the most egregious spammers, it could becom=
e a
green light for mainstream businesses, silenced by the new National Do Not =
Call
Registry, to start spamming you on a weekly, or daily, basis.
For=
those
anti-spammers who can't wait for the wheels of justice to turn or for all t=
he
wheeling and dealing on Capitol Hill to wind down, there is another route:
vigilantism. This category of warrior is a broad one, ranging from the
relatively mild free agents to the shadowy lawbreakers. Some create blackli=
sts
(also called blocklists) of known spammers and =
share
them with ISPs and corporate networks, so that e-mail coming=
from
those sources is automatically blocked. Among these bl=
acklisters,
some are careful in their research and responsive to complaints from the
wrongly accused. Others create their lists capriciously, providing no mecha=
nism
for getting off and penalizing lots of legitimate businesses that simply ha=
ve
the misfortune of getting their Web-hosting from a service that also happen=
s to
host a spammer. (Spammers have begun fighting
back, using other computers as "Trojan horses" to overload the blacklisters' systems.)
The=
n there
are the hard-core hackers, who believe the only way to beat spammers is to =
play
as dirty as they do. Given their lawbreaking ways, they do this anonymously.
But many have become folk heroes on the Web, such as the hacker who
"flamed" a spamming company by getting all its phones to ring
incessantly.
The
catalogs started coming in the ma=
il
by the bushel. "Here's the information you requested," they said,=
except
Minh Nguyen never recalled requesting any of them. Then his company's voice=
mail started getting clogged. Fi=
nally,
the junk e-mail started
coming in by the thousands, shutting down his computer system.
A victim of spam? Actually, Nguyen was a victim of anti-spam. He was a "bulk
The=
n he ran
into the anti-spam vigilantes. They put his sites on blacklists. They flood=
ed
his ISP with complaints until it dropped his service, and when they found o=
ut
which ISP he was going to use next, they did the same there. He got his law=
yer
to send cease-and-desist letters to as many of the vigilantes and black lis=
t ers as he could find. The vigilantes countered by cre=
ating
a website about his lawyer, featuring her photograph and as much of her
personal information as they could gather.
Aft=
er a
while, Nguyen gave up. "It was too much of a headache," he says. =
Sco=
re one
for the anti-spam crowd, right? Not exactly. Ngu=
yen is
still in the bulk e-mailing business. "Because =
of the
hassle we ran into," the 43-year-old explains, "we decided we were
just going to outsource." Nguyen says he now pays a company called
Ask=
Nguyen
how this new approach is different from what got him tagged as a spammer, a=
nd
he says, "I can't see the difference." Except=
for
the fact that when the complaints come in, "they're being directed to =
the
people doing the mailing.&=
quot;
Paul
Graham, the Bayesian guru and dot-com success story from Cambridge, says Virtumundo and companies like it have collected some =
of
their opt-in customers by buying up the mailing
lists of bankrupt dot-coms, which had, buried in
their terms of service, clauses stipulating the right to share subscribers'=
e-mail addresses. "If 60 percent of all Internet users in t=
his
country have signed up for Virtumundo, it shoul=
d be pretty
easy to find one of your friends who has done it=
. But
you know what? If you ask, you won't find any of your friends who did."=
;
Tra=
vis W.
Tisa, executive vice president of Virtumundo, s=
ays
his company bought addresses from third parties in the past, but a "bad
experience" nearly two years ago prompted a new policy requiring that
users "opt in" directly with Virtumundo. He
says one of the company's most effective sources for new consumers has been=
its
website treeloot.com, an "online money tree" that promises visito=
rs
the chance to win up to $25,000 in exchange for viewing advertisements.
Tis=
a says
that when Virtumundo gets complaints from custo=
mers
who insist they never "opted in," it happily removes their e-mail addresses from the the databa=
se.
"We've built the company on getting people's permission," he says=
.
Sti=
ll, it's
a safe bet that there are people out there now getting permission-based pit=
ches
for Nguyen's products and websites, seeing them as yet more spam, and cursi=
ng
as they wear out their wrists hitting the "delete" button. All of
this suggests that by the time spam in its current form has been beaten, it will likely have morphed into something els=
e.
This
moving-target phenomenon is what makes the multiple-tour-of-duty warriors i=
n the
spam fight so much more pessimistic - cynical even - than the fresh recruits
like Paul Graham.
Ste=
ve
Atkins is a 33-year-old computer consultant in Palo Alto, California, who f=
irst
enlisted in the spam wars eight years ago. He created a website called SamS=
pade.org,
which gives users tools to track down spammers. He used to think spam could=
be
stopped. Now he'll settle for containment.
How=
about
Graham's Bayesian solution? "I know Paul," says Atkins. "Poor bastard. He's way too optimistic." Atk=
ins's
experience tells him that if these new filters become widely used, spammers
will simply find ways around them.
&qu=
ot;People
who have not been working on the problem for a while don't follow through to
the future," Atkins says. "They just focus on the state of things
now." Even in the unlikely event that e-mail spam were stopped, the parasite would probably find a =
new
host, he says. In Japan, where text-messaging between =
cellphones
quickly became the dominant medium, spam has nearly overwhelmed it.
Mos=
t people
involved in the fight admit that if spam is to be vanquished, it will take
winning on three fronts simultaneously - technical, legal, and legislative.=
The
odds for victory on the technical front might be improved if leaders were
willing to take truly dramatic steps, such as changing the longstanding
protocols governing e-mail to remove its anonymity (ma=
king
it much harder for spammers to hide) or charging a fraction of a penny to s=
end
each e-mail.
Eve=
n with
spam outrage riding high, however, few leaders a=
ppear
willing to mess with the essential components of e-mail's succ=
ess -
its anonymity and lack of cost. So veteran warriors ten=
d to
fall into one of two categories: those who burn out and wave the white flag=
and
those who find a way to salve their wounds while they fight on. Atki=
ns
falls into the latter group. He and his wife, Laura, who is president of the
nonprofit SpamCon Foundation, now run a thrivin=
g,
full-time consultancy company, helping ISPs and advertisers who use e-mail to avoid spam and avoid being confused with spam. "F=
or
us, absolutely, it's become profitable," he says.
If =
it's any
consolation to all those techies who have yet to forgive Laurence Canter for
what he spawned, he now says he'd like to become a spam-stopper, too. The
father of modern spam rode the wave in 1994 - he and his former wife even
published a book, How to Make a Fortune on the Information Superhighway. But
the fortune and infamy soon fizzled. He got tired of being chased by angry
techies from one ISP to another. The business he and Martha Siegel started,
called Cybersell, went bust. Eventually, so did=
their
marriage. By 1996, he had moved to northern California to work as a software
engineer and lower his profile.
Tha=
t's
where he remains today. On a recent Monday, he sits down at his computer in=
his
L-shaped home in Sonoma County, where he and his girlfriend keep three
miniature horses out back and a Mazda Miata in =
the
garage. He opens his in-box to find that he's been hit with 679 spam messag=
es
in just two days. That's about average for him. That his daily barrage of s=
pam
is worse than most is probably a function of the number of years he's had h=
is e-mail addresses out on the Web, and the fact that he once bought
something - a cordless mouse - in response to a spam, making his address a
golden commodity among spammers. (Sadly, he also found out about his former
wife's death through spam. In December 2000, he says, he got a piece of spam
pushing an ancestors' website. Out of curiosity, he typed Siegel's name into
the database, and up popped her Social Security death =
rec
ord from three months earlier.)
Can=
ter says
he wishes he could write a program that would effectively block all spam wh=
ile
making sure all the good stuff still gets through. He has a friend in marke=
ting
who'd like to see him do the same thing, mainly because she's already come =
up
with the winning name of the software they would sell: Father of Spam Kills
Child. But he's afraid his progeny adapts too quickly.
For=
a long
time, Canter tried hard to distance himself from spam and the lingering ire=
of
the tech world. Yet he didn't protest when his girlfriend recently threw hi=
m a
50th birthday party that had a spam theme. Nowadays, he looks at spam with =
the
same mix of anger and boys-will-be-boys admiration of a reformed hippie
learning that his teenage son just got pinched for pot possession. Last yea=
r,
in what he calls "a pure experiment," he inhaled once more.
Bro=
wsing
through Amazon.com, he stumbled across a book called If You Don't Feed the
Teachers, They Eat the Students. He knew nothing about it and had never hea=
rd
of its author (Neila A. Connors). But he immedi=
ately
fell in love with the book on the basis of its title alone. He signed up his
website as an Amazon.com "affiliate," meaning he would collect a
small percentage from every book sold to someone who was directed to Amazon=
by
his site. Pretty much anyone with a website can do that. But Amazon doesn't
condone what he did next: Canter spent about a day harvesting the e-mail addresses of as many K-12 teachers as he could find, most=
ly
by trolling public school websites, and then he blasted an ad for the book =
to
50,000 addresses.
Her=
e's what
happened: Nearly 700 people ended up buying the book after receiving Canter=
's
spam - enough to let the obscure treatise with a catchy title crack Amazon's
Top 100 for a day. The maneuver provided Canter with about $700 in revenue,=
a
form letter from Amazon asking him not to do it again,<=
/span>
and yet another lesson about why this war will not be won anytime soon.
"In spite of all the open hostility toward spam," Canter says,
smiling, "if you're selling the right thing to the right person, the f=
act
that it's come through spam won't stop them."
Neil Swid=
ey
can be reached at swidey “at” globe=
.com.
SIDEBAR:
A SELECTED SPAM
GLOSSARY
Spam: Unsolicited bulk e-mail, unsolicited commercial e-mail, or both. Na=
me
comes from Monty Python, not Hormel.
Ham: “Good” email, i.e., everything that
isn’t spam.
False Positive: When a filter mistakes ham f=
or
spam.
Bayesian: Type of filter (based on a mathematical theorem
called Bayes’s Rule) that determines the
likelihood that an e-mail message is spam by combining the spam probabiliti=
es
of multiple words, or “tokens,” within it.
“Unsubscribe” is a token with a high spam probability.
Rules-Based: Type of filter (generally less effective) in wh=
ich
a computer is fed certain “rules,” such as, “Do not accept
any e-mails containing the word ‘Viagra.’”
Honey Pot: An e-mail account that is designed solely to
attract spam, so that filter-writers can figure out how to smoke out spamme=
rs.
Dictionary Attack: Method spammers use for coll=
ecting
e-mail addresses in which a program generates various combinations of lette=
rs
and numbers in an attempt to find active e-mail addresses.
Harvesting: Another method
spammers use to gather e-mail addresses, in which software
“scrapes” the web looking for e-mail addresses posted on web pa=
ges
and in internet chat rooms and newsgroups.
Open or Click-Through Rates
Phishing=
: Method spammers and other bad
actors use to collect people’s personal information for identity theft
and credit card fraud by setting up websites designed to look like those ru=
n by
legitimate companies.
Trojan Horse: Form of malicious software,
designed to look innocent but which actually gets a computer to do bad deed=
s on
someone else’s behalf.